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When I charge my battery pack, the yellow light goes out, but it still charges. When I unplug it the yellow light shows up and then goes out. When it is fully charged, the green light doesn't come on, but when I unplug it, the green light shows up and then goes out.
When I attach it to my iphone it does charge. Why isn't the yellow or green light showing up? I am using a 20W charger.
Thanks,
Karin
iPhone 12 Pro Max
Make sure you are using it as directed:
How to use your MagSafe Battery Pack - Apple Support
If so and it is still acting strange, you may wish to exchange it at the store at which you purchased it for another.
Alternatively, you can contact Apple Support directly:
Make sure you are using it as directed:
How to use your MagSafe Battery Pack - Apple Support
If so and it is still acting strange, you may wish to exchange it at the store at which you purchased it for another.
Alternatively, you can contact Apple Support directly:
New Magsafe iphone battery pack
