Hi all,
My songs sync into my Ipad Pro 11 inch from my Macbook Pro is not displaying correctly. The same set of songs are sync into various iphones and are working fine with the exception of my Ipad. Need help please from the pro here.
iPad Pro 11-inch Wi-Fi, Cellular
Hi there Ken_Looi,
We understand that the artist’s names in the Music app on your iPad are not showing correctly. We’d like to help however we can.
To confirm, does this also happen when your iPad is in portrait mode?
Rotate the screen on your iPad
If so, then let’s restart your iPad and make sure it is fully updated to see if this issue continues.
Cheers!
Ken,
You would not need to have AppleCare+ in order to reach out to Apple Support. If you are unable to connect with Apple Support using the link we previously provided, then we would advise calling in using the phone number most applicable to you from here:
Contact Apple for support and service
Best wishes.
Dear Ben,
It happens in both portrait and landscape mode.
I have also downloaded and installed the latest Ipad OS. On top of that, I have restarted the Ipad as you advised.
The problem still persisted.
Really need your further advice and help.
Many thanks.
Best regards,
Ken
Ken_Looi,
We appreciate that information and those additional screenshots. Since this issue continues after restarting and updating your iPad, we would recommend reaching out to Apple Support to get the best assistance going forward.
Take care!
Dear Ben,
Many thanks for your advice. It seems my iPad is not covered by an existing apple care plan. I am not able to obtain support from Apple at this juncture.
Hope subsequent new patch can resolve this as I use iPad for work and entertainment a lot.
Thanks.
Best regards,
Ken
Ipad music app not displaying correctly
