Facetime photos don’t work

hey so my gf took her sim card out of her phone the other day and we both have FaceTime photos turned on but they don’t work it says that someone’s phones doesn’t have it enabled

Posted on Jul 24, 2021 8:38 PM

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1 reply

Jul 25, 2021 2:46 PM in response to Jrzy_Tim

Hi there Jrzy_Tim,


Thanks for using Apple Support Communities. It sounds like you want to use FaceTime Photos and both participants have the feature turned on, but it isn’t working. Try restarting both devices. If it doesn’t work, try turning off FaceTime Live Photos and then turn it back on in Settings > FaceTime. Learn more about this feature here: Take a Live Photo in FaceTime on iPhone.


We hope this helps!

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Facetime photos don’t work

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