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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
I already have a WiFi set-up and working. It works for all my Apple devices. However, a new iPhone 11 is presenting a problem that is very straneg.
When the iPhone 11 is connected to the WiFi, the AppStore app cannot connect to the App Store.
However, when turning off the WiFi and using the mobile (cell) network, the App Store app can successfully connect to the App Store.
None of my other devices are having this problem.
Problem solved. Vodafone was the culprit. I have no idea what (or how) but the Vodafone web-site was filled with people complaining about the same problem. Since Two days ago, the problem disappeared.
Problem solved. Vodafone was the culprit. I have no idea what (or how) but the Vodafone web-site was filled with people complaining about the same problem. Since Two days ago, the problem disappeared.
I checked again and all devices that have the latest iOS or macOS are not connecting to the AppStor when using the WiFi.
Only devices connected to a physical cable (not going trough the WiFI) are able to see the AppStore.
This problem only affects the App Store. Everything else works fine.
Your cell network is not connected by a physical cable. You can access the internet from Safari when on wi-fi? I'm accessing the App Store on my iPhone and iPad and both have the latest iOS. I'm also getting there on my MacBook Air with Big Sur 11.5.
Sounds like an issue with your wi-fi. Try restarting your router.
No VPN. As I mentioned, this problem is affecting all Apple devices using WiFi when connecting to the App Store (MacBook Pro, MacAir, iPhones, iPads, and iWatch).
No Firewall, besides the basic state connection control found on standard cable modems.
Yes, with mobile cell data only (WiFi off) it works (I can access App Store)
Yes, with WiFi off it works (I can access the App Store)
With the WiFi on, only The App Store fails. Any other service, including iCloud, works very well.
This seems to be under iOS 13, and the poster is using cellular data and wi-fi both. I would use the Get Support link at the top of the page here to contact Apple Support. They would probably be very interested in the fact that you have multiple devices that cannot connect.
Are you running a VPN?
Are you running a firewall or some other security software on your network?
Have you tried on a different wifi network?
If yes, turn it off and see if that fixes your issues.
The entire network was shutdown.
This problem *only* affects App Store. Everything else works fine.
Seems that is a very well known problem. However, the solution did not work with me
I'm glad that you got the problem straightened out.
AppStore does not connect over Wifi (READ BEFORE POSTING REPLIES)
