You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I restore my iPhone if my lock button is broken?

My phone lost charge, when I plugged in the charger the 'support.apple.com/iphone/restore button showed.

I followed the Apple instructions ie. quickly pressing volume up and down but I'm then stuck when it comes to pressing the side/lock button as my lock button is broken (currently using AssistiveTouch to lock my phone)

Is there any way round this other than booking in a slot at my local Apple store to repair my iPhone?

iPhone XR, iOS 14

Posted on Jul 25, 2021 11:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2021 12:08 PM

MCarterrr wrote:

Is there any way round this other than booking in a slot at my local Apple store to repair my iPhone?

Nope.


Although you could have the repair performed by shipping your iPhone back and forth if you prefer. Start here.

iPhone Repair - Official Apple Support


1 reply

How do I restore my iPhone if my lock button is broken?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.