Rosetta not getting installed on Big Sur 11.5

When I try to run the software update command after updating to macOS Big Sur 11.5, I get the following error


usr/sbin/softwareupdate --install-rosetta --agree-to-license
By using the agreetolicense option, you are agreeing that you have run this tool with the license only option and have read and agreed to the terms.
If you do not agree, press CTRL-C and cancel this process immediately.
2021-07-25 11:42:34.465 softwareupdate[9089:52475] Package Authoring Error: 071-71347: Package reference com.apple.pkg.RosettaUpdateAuto is missing installKBytes attribute
Install of Rosetta 2 finished successfully


Even though at the end the log says installation was successful, when I restart the terminal I still the error that rosetta is not installed.


I tried updating rosetta by clicking Rosetta 2 Updater in /Library/CoreServices but that fails with an error. Are there any quick fixes or do we have to wait until apple patches this issue?

MacBook Pro 13″, macOS 10.12

Posted on Jul 25, 2021 11:51 AM

Reply

Similar questions

14 replies

Jul 28, 2021 12:03 AM in response to anshumantripathi

I have exactly the same issue. Suggestions like changing the DNS did not have any effect.


The issue started when I installed MacOS 11.5.1 where my terminal gives the following error:



Before, I had Rosetta successfully installed.


Edit: The issue was caused by the powerlevel10k zsh theme. The latest update to this theme resolved the issue.

Jul 25, 2021 12:01 PM in response to anshumantripathi

Might be a network issue. Try setting your DNS to the Google public DNS. 8.8.8.8 and 8.8.4.4. Then retry.


Use an unfiltered Internet. Corporate networks may filter block things.


There have been large outages on the Internet the last few days. Using Google DNS may work better. Many DNS providers and CDN Content Delivery Networks have been struggling.



Jul 28, 2021 10:39 AM in response to anshumantripathi

anshumantripathi wrote:

https://discussions.apple.com/thread/252988976?answerId=255625802022#255625802022




If you need to install Rosetta on your Mac - Apple Support

https://support.apple.com/en-us/HT211861


If you still have an issue on your ARM Macs (M1)—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Jul 28, 2021 10:33 AM in response to anshumantripathi

anshumantripathi wrote:

When I try to run the software update command after updating to macOS Big Sur 11.5, I get the following error

usr/sbin/softwareupdate --install-rosetta --agree-to-license
By using the agreetolicense option, you are agreeing that you have run this tool with the license only option and have read and agreed to the terms.
If you do not agree, press CTRL-C and cancel this process immediately.
2021-07-25 11:42:34.465 softwareupdate[9089:52475] Package Authoring Error: 071-71347: Package reference com.apple.pkg.RosettaUpdateAuto is missing installKBytes attribute
Install of Rosetta 2 finished successfully


Even though at the end the log says installation was successful, when I restart the terminal I still the error that rosetta is not installed.

I tried updating rosetta by clicking Rosetta 2 Updater in /Library/CoreServices but that fails with an error. Are there any quick fixes or do we have to wait until apple patches this issue?

MacBook Pro 13″, macOS 10.12



ROSETTA2 is for M1 SoC Mac only. It is of no use on an Intel Mac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Rosetta not getting installed on Big Sur 11.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.