iTunes Store fills in obsolete AppleID

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Level 1

4 points

iTunes Store fills in obsolete AppleID

A while ago, I changed my AppleID from a 3rd party email to an iCloud.com address. I had to change it in numerous places, but seem to have gotten through that -- with one exception.

When I go to iTunes, then Store, and scroll down to Account and open, the old AppleID is auto-filled. When I overfill in the correct address, all seems to be OK. It is therefore merely a nuisance, but I even tried "forgot my AppleID" and went through the pwd change; still autofills wrong.

Is there a fix?

Thanks.

iMac late 2009, OS 10.13.6, iTunes 12.8.3.1

iMac, macOS 10.13

Posted on Jul 25, 2021 2:05 PM

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Answer 1

Top-ranking reply

Brittany1416

Community Specialist

Jul 26, 2021 11:37 AM in response to David Tomer

Hello David Tomer,

It sounds like a previous Apple ID email address is showing on your Mac, correct? We'd like to see how we can help.

Just to confirm, did you sign into your current Apple ID email on your device using these steps? Sign in with your Apple ID

In case you haven't seen it already, this link has some good information on what to do after changing your Apple ID email address: What to do after you change your Apple ID or password

If you're also experiencing issues with AutoFill, please check out this link as well: Change AutoFill preferences in Safari on Mac

Thanks!

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Answer 2

David Tomer Author

Level 1

4 points

Jul 26, 2021 6:34 PM in response to Brittany1416

I have signed in with my new AppleID in many places, including the Mac, iPhone, iPad.

I thought I did that for everything that I use after I changed the ID, as evidenced by the above statement. But I did NOT go to the Apple Store within iTunes AND sign out - and back in. It seems like the store was using the new ID but I don't usually make purchases on the Mac. The new ID was being used for the App Store on my iPhone, I'm sure. In any case, when I went to iTunes/Account [drop down]/Sign Out and then signed back in, it now auto fills the right AppleID if I go to the Store tab in iTunes and scroll to the bottom of the page to Manage/Account. That is where it was autofilling the wrong ID. And it didn't give me the option to Sign Out there. I think the key was to Sign Out of iTunes/Account drop down.

Thanks for the help, Brittany1416 .

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Answer 3

Jul 27, 2021 6:47 AM in response to David Tomer

David Tomer,

You are very welcome. We're so happy that helped.

Have a great day!

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iTunes Store fills in obsolete AppleID

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