Microphone Problem in my 12 Pro Max

In my iPhone 12 Pro Max WhatsApp, Viber, FB Messenger or any other social media voice or video call is not working (Other party doesn't hear from me though I can hear everything from other party), it works when I Use the headphones and I can also make cellular regular voice call without headphones.

Have purchased this phone on March 2021 from USA Apple store. Can anyone suggest me for any proper solution??


iPhone 12 Pro Max

Posted on Jul 26, 2021 12:29 AM

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Question marked as Top-ranking reply

Posted on Jul 27, 2021 6:58 AM

Hello Muztaba,


Thank you for using Apple Support Communities. Based on your post, you can't use the microphone in specific third-party apps, but cellular calls work fine.


It sounds like these apps may not have permission to access to microphone. We'd ensure they are enabled using this: Control access to hardware features on iPhone


If that doesn't sort it out, see: If the microphones on your iPhone aren't working


In case it continues to occur after the above, are you able to make a Voice Memo and play it back successfully? Do you hear yourself in the memo?


Hoping this helps out, take care!

1 reply
Question marked as Top-ranking reply

Jul 27, 2021 6:58 AM in response to Muztaba

Hello Muztaba,


Thank you for using Apple Support Communities. Based on your post, you can't use the microphone in specific third-party apps, but cellular calls work fine.


It sounds like these apps may not have permission to access to microphone. We'd ensure they are enabled using this: Control access to hardware features on iPhone


If that doesn't sort it out, see: If the microphones on your iPhone aren't working


In case it continues to occur after the above, are you able to make a Voice Memo and play it back successfully? Do you hear yourself in the memo?


Hoping this helps out, take care!

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Microphone Problem in my 12 Pro Max

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