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jigirshah Author

Level 1

4 points

IPhone 12 Pro Max - wifi connection issue

Hello Team,

My iPhone 12 Pro Max is loosing WiFi connection frequently. Connections are being drop and I have to run on my mobile data. I have other iPhones and other Android Phones.

I don't have any issues on other phones related to WiFi. Hence, router is working fine.

What's the issue with my device? How to resolve this?

iPhone 12 Pro Max, iOS 14

Posted on Jul 25, 2021 11:54 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,030 points

Posted on Jul 26, 2021 12:02 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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IPhone 12 Pro Max - wifi connection issue

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