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livey16 Author

Level 1

4 points

My daughter has an iphone 11 which she acquired November 2020 - the phone works but there are vertical lines on the screen that she is unable to remove.

Posted on Jul 26, 2021 5:20 AM

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lobsterghost1

Level 10

141,346 points

Posted on Jul 26, 2021 6:05 AM

This would be symptomatic of a hardware issue. Schedule an appointment at the closest Apple Store Genius Bar for evaluation and options.

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Best reply

lobsterghost1

Level 10

141,346 points

Jul 26, 2021 6:05 AM in response to livey16

This would be symptomatic of a hardware issue. Schedule an appointment at the closest Apple Store Genius Bar for evaluation and options.

My daughter has an iphone 11 which she acquired November 2020 - the phone works but there are vertical lines on the screen that she is unable to remove.

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