serial number unavailable
Why does my imac say serial number is unavailable?
iMac 27″, macOS 10.13
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Why does my imac say serial number is unavailable?
iMac 27″, macOS 10.13
Has it been serviced, specifically had a new logic board installed?
If a tech replaced the logic board and omitted the important step of transferring the serial number to the firmware on the new board, you can get no serial number when y udo "About this Mac..."
If that is the case, whoever serviced it should correct their error.
The serial number on a 27-inch iMac is also on a sticker on the underside of the "foot" of the metal stand.
Has it been serviced, specifically had a new logic board installed?
If a tech replaced the logic board and omitted the important step of transferring the serial number to the firmware on the new board, you can get no serial number when y udo "About this Mac..."
If that is the case, whoever serviced it should correct their error.
The serial number on a 27-inch iMac is also on a sticker on the underside of the "foot" of the metal stand.
If it's possible it might have happened when I factory reset it.
It shouldn't. The serial number shows a couple of places. Obviously in "About this Mac..." whihc can be flaky form other infor, but have you looked at System Information? You get that report by clicking the "System Report..." button at the bottom of the "About this Mac..." window. The SI report's first screen, "Hardware Overview," should show the number as well:
The serial number should also available by command line in Terminal. See:
https://osxdaily.com/2011/04/25/get-mac-serial-number-command-line/
It is best to copy and paste the commands due to the command line's demands for respecting spaces.
Thanks 👍
Hopefully the sticker hasn't Faded away. One thing I want to add is no one has ever touched my computer before never needed to go to any tech guy for it, it's quite strange the serial number isn't available on the system. If it's possible it might have happened when I factory reset it.
Just checked the under plate I noted the serial number down.
It's all good now thanks.
You are most welcome.
serial number unavailable