after initiating the update to 14.7.1 the phone is stuck in the update and not reseting

after initiating the update to 14.7.1 the phone is stuck in the update and not reseting


iPhone 8 Plus

Posted on Jul 26, 2021 8:35 PM

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Question marked as Top-ranking reply

Posted on Jul 27, 2021 2:44 PM

Hi GEORLOVELL,


Welcome to the Apple Support Communities!


We are happy to help with the issue you are having with your device being stuck after trying to update. Were you successfully connected to a WiFi network? Have you tried restarting your iPhone? You might need to force restart it. - Force restart iPhone.


If that does not work, learn what to do If your iPhone, iPad, or iPod touch won't turn on or is frozen here.


Cheers!

1 reply
Question marked as Top-ranking reply

Jul 27, 2021 2:44 PM in response to GEORLOVELL

Hi GEORLOVELL,


Welcome to the Apple Support Communities!


We are happy to help with the issue you are having with your device being stuck after trying to update. Were you successfully connected to a WiFi network? Have you tried restarting your iPhone? You might need to force restart it. - Force restart iPhone.


If that does not work, learn what to do If your iPhone, iPad, or iPod touch won't turn on or is frozen here.


Cheers!

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after initiating the update to 14.7.1 the phone is stuck in the update and not reseting

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