I cannot set finger prints using touch ID

Hi FrankReckerman!

This could be a possible hardware issue, here's an apple article that covers troubleshooting steps for this issue.

• https://support.apple.com/en-us/HT207537

If you see "Failed - unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Store or Apple Authorized Service Provider, or contact apple support.

• You can't turn on Touch ID
• Touch ID is dimmed or grayed out

They unable to activate Touch ID on my iPhone6 and I don’t know the reason why