Gray screen whit start up
My start up screen locks on this. Unable to do anything
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Hello, Bdh284.
Sorry you're having this problem.
Please try this, and have a look at the links posted below.
- Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off. Then turn your Mac back on.
- If the issue persists, press and hold the power button until your Mac turns off. Then unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables. Then turn your Mac back on.
- If the issue persists, once again press and hold the power button until your Mac turns off. Then use Disk Utility to repair your startup disk.
If your Mac starts up to an Apple logo or progress bar - Apple Support:
https://support.apple.com/en-us/HT207019
How to repair a Mac disk with Disk Utility - Apple Support: