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My MacBook Pro only recognizes one external monitor

HI - how di i get my new macbook Pro to reconginse both my external monitors?


I use


CalDigit TS3 Plus Dock, AND CalDigit Thunderbolt 3 Mini Dock


Both say they work with the new macbook PRO.


The same hardware works with three other macbooks, so its not the hardware that the problem


The new macbook is a backup/retore form the old macbook (2018) that works, so i am little suprised that it doesnt work out of the box.


Do i need an extra driver for the caldigit or something?


Please advise


[Re-Titled by Moderator]

Posted on Jul 27, 2021 9:07 AM

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Posted on Jul 27, 2021 10:49 AM

thanks for this.


I have found caldigit saying only one monitor as well for M1.


BUT Have installed the latest display link drivers that work with big sur.


still no recognition of 3rd monitor. Any suggestions?

7 replies

Jul 27, 2021 9:30 AM in response to ianbanner

The Apple-Silicon M1 is an extremely capable entry-level system, specified to drive a Hardware-accelerated display as large as the Apple 6K display. But only ONE. Older Macs may have forced you to use multiple smaller displays instead.


Use of additional displays, (But NOT at Apple performance standards) can be accomplished through use of DisplayLink Driver-with-Dock combinations, but these MUST have drivers that are suitable for MacOS Big Sur -- your old Drivers will NOT be adequate.

Jul 27, 2021 5:18 PM in response to ianbanner

DisplayLink requires the DisplayLink Driver AND a dock with DisplayLink custom chips.


DisplayLink technology creates a "fake" display buffer in RAM, sends the data out over a slower interface to a stunt box with DisplayLink custom chips that put that data back onto a "legacy" interface. It is not a true "accelerated" display, and it can suffer from lagging. Just adding the DisplayLink Driver is not adequate to get a picture -- you need a DisplayLink "stunt-box" or a Dock that includes DisplayLink chips.


It may be acceptable for a second display showing slow-to-change data such as computer program listings, stock quotes, or spreadsheets, but NOT for full motion Video, not for Video editing, and absolutely not for gaming. Mouse-tracking on that display can lag, and can make you feel queasy.


In a pinch, it may even play Internet videos (as one user put it) “without too many dropped frames".


This is in stark contrast to the Apple standard for its built-in hardware-accelerated displays, which are suitable for production/display of cinema-quality video with NO dropped frames, and NO dropouts or partial-blank scan lines due to memory under-runs or other issues.


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It is really nice to know that you can use a DisplayLink display if you MUST have an additional display for some of the types of data I mentioned. But that is NOT the same as the computer supporting a second, built-in, Hardware-accelerated display.


These displays depend on DisplayLink software, and are at the whim of Apple when they make MacOS changes. There have been cases where MacOS changes completely Borked DisplayLink software, and it took some time for them to recover.


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I think the Big Surprise for a lot of Hub/Dock buyers is that they thought they were getting a "real" display, but actually got a DisplayLink "fake" Display. If you got what you expected in every case, I would not use such pejorative terms to describe DisplayLink.



My MacBook Pro only recognizes one external monitor

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