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usb operates erratically

I recently restarted my computer and found my external USB keyboard no longer works. When I type on it it acts like a mouse, jumping the cursor around and selecting things like a right click. I tried other keyboards and still have the problem for any connected to the USB port.

Posted on Jul 27, 2021 11:36 AM

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Posted on Jul 27, 2021 11:46 AM

Hi,

Try to check your USB ports with Apple Diagnostics if it reports USB hardware related error(NDD001).

Use Apple Diagnostics to test your Mac - Apple Support


2 replies

Jul 27, 2021 12:28 PM in response to kaz-k

Tried it as you recommended, no error. I can connect my external hard drives both directly and through a USB 3.0 hub, but any keyboard connected--either via dongle or directly USB wired--screws up the mouse, both the pad and external Bluetooth mice. Touching keys on the keyboards jumps the cursor around and selects stuff. Inserting a keyboard dongle without a keyboard connected also screws up the mouse.

usb operates erratically

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