Sports Push Notifications not appearing on iPhone

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Sports Push Notifications not appearing on iPhone

Recently, the AppleTV app on iPhone has decided to stop sending me push notifications for any and all sports events. This includes game starts. No changes had been made on my end in regards to adjusting notification settings: everything is still set to allow notifications. All related sports apps (MLB, NBA, etc) are installed on my phone.

The only thing that had changed recently was that I had signed up for AppleTV+ right before the issue occured. I was receiving notifications before I subscribed, and have been having issues getting alerts since subscribed. Not sure if there is a correlation, but I figured it was worth mentioning.

Is there anything impeding me from receiving notifications? Is there an easy way to get them back?

iPhone 12 Pro

Posted on Jul 27, 2021 1:58 PM

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Answer 1

TammyW_03

Community Specialist

Jul 28, 2021 12:26 PM in response to borybory

Hello borybory,

We're glad you thought to ask Apple Support Communities about the issue you're having with receiving your sports notifications. Notifications depend on a network connection. Have you noticed this happens more when using cellular data only, a Wi-Fi network, or both? Also, is this only happening with one specific app, or many? Complete the following steps, testing after each one, to see if the issue resolves:

Be sure the Do Not Disturb feature is not causing this: Use Do Not Disturb on your iPhone, iPad, and iPod touch
Double check the notification settings to ensure they're set correctly: Use notifications on your iPhone, iPad, and iPod touch
Check to ensure your software and apps are updated as the current iOS version is 14.7.1. To see which software version you have installed, tap Settings > General > About. If an update is needed, be sure to back up your iPhone first:
Check for a carrier update after ensuring 14.7.1 is installed, by tapping Settings > General > About again. If one is available, it will pop-up here to install: Update your carrier settings on your iPhone or iPad
Does the issue continue? If so, check your date and time settings by tapping Settings > General > Date & Time. From here, be sure "Set Automatically" is turned on, and the "Time Zone" area shows correct. If changes are made here, Restart your iPhone then test the notifications.
If you're using a VPN or security software, temporarily disable or remove those to see if the notifications appear as expected. If so, you'll want to reach out to the app developer to look into this more: How to contact an app developer

Keep us posted on the results.

Take care.

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Sports Push Notifications not appearing on iPhone

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