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Apple Music subscribe

Hey guys!

i am a member of the apple music family subscription! today I could not use the services of the service. when trying to log into the account, the service offered to buy a subscription again. I accidentally paid for an individual subscription. money was withdrawn from my card. why? because I pay as a member of the family. I am very angry and upset. Gimme my money back, please. explanation of the situation.

iMac 27″ 5K, macOS 10.13

Posted on Jul 27, 2021 2:18 PM

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Question marked as Best reply

Posted on Jul 27, 2021 2:27 PM

For all billing inquiries and refund requests, use this link:

Subscriptions and Billing - Official Apple Support


If you followed all the steps in:

Get an Apple Music family subscription - Apple Support

Set up Family Sharing - Apple Support

then you might be able to fix your first issue by turning Sync Library off for all of your devices, then turning it back on again.  Learn how.


1 reply
Question marked as Best reply

Jul 27, 2021 2:27 PM in response to SpiceStas

For all billing inquiries and refund requests, use this link:

Subscriptions and Billing - Official Apple Support


If you followed all the steps in:

Get an Apple Music family subscription - Apple Support

Set up Family Sharing - Apple Support

then you might be able to fix your first issue by turning Sync Library off for all of your devices, then turning it back on again.  Learn how.


Apple Music subscribe

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