i forgot my date of birth for my apple id and i need it cause my apple id got locked for security reason

hi my mom phone got locked due to security reasons she wanted to download an app on her apple store and tried a wrong password multiple times her phone Apple ID got locked we tried the options mail or put date of birth we are not receiving any mail the date of birth is writing incorrect I heard the phone is totally gone pls is there any other thing we can do please and please she has a lot of data on that phone

iPhone XR

Posted on Jul 28, 2021 1:40 AM

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1 reply

Jul 28, 2021 6:54 AM in response to Alexiablue

If a message says your Apple ID is locked or disabled "for security reasons", click here and read what to do --> https://support.apple.com/HT204106 If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.


If you didn't receive your verification or reset email - Apple Support - https://support.apple.com/HT201232


Also note "What to do after [or before] you change your Apple ID [email address] or password". Click here --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using."


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921


If you cannot resolve it yourself, try one of these contact methods:


- Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


- Click here --> https://support.apple.com/choose-country-region/ Select your country, then a product.


- Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



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i forgot my date of birth for my apple id and i need it cause my apple id got locked for security reason

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