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tammykct Author

Level 1

8 points

set up an alternate appearance is not showing up as an option iPhoneX

Has anyone else run into this? I've made sure the phone is updated. I have restarted it twice. Still not showing up as an option.

Posted on Jul 28, 2021 5:40 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,740 points

Posted on Jul 28, 2021 6:36 AM

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID& Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

If Face ID isn't working on your iPhone or iPad Pro - Apple ...

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set up an alternate appearance is not showing up as an option iPhoneX

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