Do the magsafe chargers work if you have a otterbox defender case on your phone
Seems as if I have the otterbox defender case on my phone it will not charge wirelessly
User profile for user:
Sharon_419
User level:
Community Specialist
Hey gail82,
Thank you for using the Apple Support Communities! We understand your iPhone is not charging wirelessly while its wearing the OtterBox Defender case. Let's help.
Take a look over: How to wirelessly charge your iPhone. There is a section under 'Learn more' that provides some tips to help with wireless charging issues. "If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case."
Are you using the OtterBox Defender Series Pro Case with MagSafe? Or just a Defender Series that isn't specified as designed for the MagSafe system?
Have you tried charging your iPhone with the case on, using any other wireless chargers?
Best regards.