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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
They were working fine last night but now my airpods will connect to my computer (and phone) but no sound will be heard though it was playing fine on the computer speakers. Tried disconnecting and reconnecting the airpods, checked the sound level, restarted the devices, nothing. Any other suggestions?
iMac 27″, macOS 11.5
I have the same exact issue! I've tried hard resetting it. it recognizes my airpods max, but still won't play any audio. I don't even hear any sounds that indicate connection nor do i hear the clicking sound of the when adjusting audio. Lastly, I tried connecting on my iphone. same issue, however, I can't change to noise cancelling without it telling me "you must connect both airpods". I have airpods maxes. what does that even mean?
I have the same exact issue! I've tried hard resetting it. it recognizes my airpods max, but still won't play any audio. I don't even hear any sounds that indicate connection nor do i hear the clicking sound of the when adjusting audio. Lastly, I tried connecting on my iphone. same issue, however, I can't change to noise cancelling without it telling me "you must connect both airpods". I have airpods maxes. what does that even mean?
Hi Anirandom,
Welcome to the Apple Community.
Apple support have some articles online that may help troubleshoot:
How to charge your AirPods Max and learn about battery life
(Eg: Could they be in ultralow power mode ?)
https://support.apple.com/en-us/HT211886
AirPods Max have three noise-control modes
https://support.apple.com/en-us/HT210643
How to reset your AirPods Max
https://support.apple.com/en-us/HT211904
How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods
https://support.apple.com/en-us/HT208729
You might want to check the set up is ok:
Set up AirPods Max with your Mac and other Bluetooth devices
https://support.apple.com/en-us/HT211887
Hope this helps you :)
Airpods Max will connect but no sound
