Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Tiny video

The videos I send to my moms iPhone are now tiny

iPhone 12 Pro Max, iOS 14

Posted on Jul 28, 2021 8:51 AM

Reply
Question marked as Best reply

Posted on Jul 29, 2021 8:19 AM

Hello Maganagan,


It appears from your post that you are having an issue with the videos you are sending to your mother.


Are both phones, sending and receiving, iPhones? If not, then the video is being sent through the senders carriers servers and would be subject to their limitations.


Let's check and make sure that when you tap on Settings > Messages > Low Quality Image Mode, that this is toggled off.


Also, if you are an iCloud user, you can send links to your videos. Doing this allows you to send larger files. Here are the instructions on how to do this: Send photos, videos, and audio messages on iPhone


Have a good day.

1 reply
Question marked as Best reply

Jul 29, 2021 8:19 AM in response to Maganagan

Hello Maganagan,


It appears from your post that you are having an issue with the videos you are sending to your mother.


Are both phones, sending and receiving, iPhones? If not, then the video is being sent through the senders carriers servers and would be subject to their limitations.


Let's check and make sure that when you tap on Settings > Messages > Low Quality Image Mode, that this is toggled off.


Also, if you are an iCloud user, you can send links to your videos. Doing this allows you to send larger files. Here are the instructions on how to do this: Send photos, videos, and audio messages on iPhone


Have a good day.

Tiny video

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.