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tiny pictures and videos iphone to iphone — how to fix on sender’s end?

my iphone just started making all videos small (my parents say pictures small too) — iphone to iphone, what happened? — never have had this issue before. how do i fix it on my end so it gets back to normal? the tiny pictures/videos aren’t ok

iPhone XR, iOS 13

Posted on Mar 5, 2022 9:06 AM

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Posted on Mar 6, 2022 9:13 AM

it was happening in imessage (blue bubble conversation) when i would send a picture (just from my photo roll) or a video (same, from photos). i restarted my phone and nothing changed. i restarted a second time and everyone reporting now that they are arriving like normal.

2 replies

Mar 6, 2022 8:46 AM in response to LisaAMB

Hello LisaAMB, 


We have a couple questions, to make sure we’re on the same page with your question. How are you sending the data? AirDrop, email, as a text message, etc? Are you seeing an indicator on the data itself saying it is small, such as a watermark? Is the file size small or is the image itself in a smaller box than you’d expect? Lastly, do you sync your pictures with iCloud? You can verify that in Settings > your name > iCloud > Photos.


A few general steps you can take with your device to troubleshoot and isolate - Restart your iPhone


Thanks.

tiny pictures and videos iphone to iphone — how to fix on sender’s end?

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