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Apple ID

Hello,

I want to configure an apple watch that a friend gifted me. During configuration they ask for apple id, but unfortunately she doesn’t have the apple id anymore. Indeed she forgot the apple id password and for reset the password you need the phone number that it doesn’t exist anymore… any help please?


thanks in advice

Posted on Jul 28, 2021 10:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2021 11:00 AM

Activation Lock is designed to prevent anyone else from using your Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


Have the ORIGINAL owner see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 28, 2021 11:00 AM in response to kuka95

Activation Lock is designed to prevent anyone else from using your Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


Have the ORIGINAL owner see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


Apple ID

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