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I've got one contact that shows up with their initials in an orange circe. Everyone else is either a photo from my contacts or their initials in a grey circle.
I can't figure out why this one person shows as an orange circle. I can't seem to be able to google it either.
Here is a screen shot:
I've checked to make sure that I have their right phone number and AppleID password.
Does anyone know what this means?
MacBook Pro (2020 and later)
This has nothing to do with my issue. This person is not capable of making their own and I never made a custom icon for them.
I deleted their contact and re-added it manually and that made it go away.
I still don't know why it happened which is always alarming.
This has nothing to do with my issue. This person is not capable of making their own and I never made a custom icon for them.
I deleted their contact and re-added it manually and that made it go away.
I still don't know why it happened which is always alarming.
Open Mac contacts application , click on plus sign and create on new contact .
Drag and drop empty circle image to the desktop , right click over it and open with preview , you can colour the image with orange , and make the first and last name as T B and click on done to save see the article Annotate an image in Preview on Mac - Apple Support
Open photo application make sure you have set up photo library and its preferences see the articles Set up and use iCloud Photos - Apple Support
Change preferences in Photos on Mac - Apple Support
System Photo Library overview for Photos on Mac - Apple Support
Again drag and drop the image kept on desktop in personal album already created on photo application .
Once again create a new contact in Mac address book , click on change profile picture ( plus sign ) , click on albums and choose the picture , click on next and save it .
If the person has used this method and shared messages to your Mac , their profile picture will be shown as coloured and first and last name written as T B .
Pink Frankenstein wrote:
I've checked to make sure that I have their right phone number and AppleID password.
Does anyone know what this means?
Why would you have their Apple ID password?
Are they marked as a favorite?
Sorry I meant AppleID email. The one they use for receiving messages on their computer. I'll correct that.
They were marked as a favorite but this doesn't happen to others marked as favorites and the issue was happening prior to making them a favorite.
Messages app orange circle on one contact only
