Important Camera Message

I noticed that some apps have been having issues using my phone’s camera lately and would display a black screen when activating the camera to scan barcodes or take pictures. Today after wanting to take a picture and only seeing a black screen with the camera not turning on I decided to restart my phone and see if that would help but now I’m greeted with the message about my phone unable to verify it had a genuine Apple camera. I’ve never gotten my phone serviced and had it since it launched so I’m not sure if it’s a software related issue or if the camera could be damaged?


Along with that message I noticed that I’m no longer able to use the ultra wide camera so I’m unable to zoom out like I used to when using it. It seems like it affected how far I can zoom in and out when looking through the lens, with it defaulting to 2x zoom every time I launch the camera.

iPhone 12 Pro Max, iOS 14

Posted on Jul 28, 2021 8:28 PM

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Important Camera Message

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