You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

shattered IPAD screen

iPad screen shattered / my eight-year-old dropped her “iPad 3rd Gen” and shattered the screen about a month and a half ago she continued to play on it up until I noticed there was a big hole in the corner of the iPad where the glass had sunk in from being shattered . would it be a waste of money to replace the screen because the iPad is still working perfectly fine? OR would it be wiser to just purchase an entire new iPad? I Honestly I do Not want to spend much money. Thank you in advance!

Posted on Jul 28, 2021 10:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2021 2:03 AM

First and foremost, a child should not be permitted to use an iPad with a broken screen or damaged glass. Besides the glass providing a significant hazard from cuts and physical injury, the Liquid Crystal within the screen can leak - and is a skin irritant.


As for repair, the iPad is so old that parts are unlikely to be available for repair - and even if available, the cost would be uneconomic. Additionally, the repair will wipe all installed Apps and data; Apps compatible with such an old iPad are now unlikely to be available.


The best advice would be to replace the iPad with a newer modes - and return the old iPad to Apple or a recycling centre or Apple Store for safe disposal.

4 replies
Question marked as Top-ranking reply

Jul 29, 2021 2:03 AM in response to fatme209

First and foremost, a child should not be permitted to use an iPad with a broken screen or damaged glass. Besides the glass providing a significant hazard from cuts and physical injury, the Liquid Crystal within the screen can leak - and is a skin irritant.


As for repair, the iPad is so old that parts are unlikely to be available for repair - and even if available, the cost would be uneconomic. Additionally, the repair will wipe all installed Apps and data; Apps compatible with such an old iPad are now unlikely to be available.


The best advice would be to replace the iPad with a newer modes - and return the old iPad to Apple or a recycling centre or Apple Store for safe disposal.

Jul 29, 2021 6:56 AM in response to fatme209

You should not be letting any child use an iPad that has a shattered/crack screen due to potential risks of serious cuts and maybe exposure to electrical shock or other medical related issues due to a severely damaged device.

That iPad model is over 9-years old, now.

Not worth anything today.


Apple ended support for all 8-10-year old iOS devices nearly 5 years, ago, in 2016.

Third party app developers abandoned and stopped supporting these 8-10-year old iOS devices nearly 3 years, ago, in 2018.

There are, virtually, NO MORE third party apps available from the iOS App Store, any longer!

Third party compatible apps for such old devices are few and far between, now, in 2021.

This includes apps for both iOS 9 AND iOS 10 devices!


Simply put, a 3rd gen iPad is too old and obsolete now.


Sorry, but this is the reality for ALL 8-10-year old AND OLDER iOS devices now. Especially now in 2021!


Time for a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.


There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.

If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.


All of these older model iPads CAN run the latest iPadOS versions and the up and coming iPadOS 15.


2014, 9,7 inch screen iPad Air 2 models

2015, 7.9 inch screen iPad Mini 4 models

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models

2018, 9.7 inch screen iPad 6th gen models (1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )


Get the largest internal data storage model you can afford as NO Apple iOS device has expandable storage.



Sorry & Best of Luck to You!

Jul 29, 2021 6:57 AM in response to fatme209

If you decide to purchase used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.



If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free,

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.


So, buyer beware.


If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device.


If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy.



Best of Luck to You!

shattered IPAD screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.