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Level 1

4 points

What if we bought a iPhone off of someone but don’t know the serial number? My iPhone X screen is messed up and can’t turn on the phone

I need help I’m trying to get my phone repaired

iPhone XR, iOS 14

Posted on Jul 29, 2021 5:09 AM

Top-ranking reply

Level 10

124,937 points

Posted on Jul 29, 2021 5:23 AM

You don’t need the serial number to get your phone repaired. Get an appointment at an Apple Store or Apple authorized service for an evaluation.

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