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Microphone problem when on call only on speaker

I have looked into some help forums and now I know my voice is picked up when I record a video on both cameras and also voice memo. But when I call someone, they can only hear me clearly if it is not on speaker, when it is on speaker they cannot hear me and say it feels that I am far away from my phone? Can anyone help?


Thanks!

iPhone 11

Posted on Jul 29, 2021 6:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2021 7:21 AM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Top-ranking reply

Jul 29, 2021 7:21 AM in response to jadeleiper

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Microphone problem when on call only on speaker

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