The camera freezes every time I open it, black screen, 75% of the time still won’t come up. Rebooted and made sure software is up to date and still has issues. This is a brand new iPhone 12 Pro Max! I literally upgraded to this phone JUST because of the camera. Help!!
Hi Christie0301,
We understand the camera on your iPhone isn't working as expected. Updating the iOS was a great step. We would also recommend the additional steps in the following article:
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
After trying those steps if the issue remains, we recommend that you reach out to Apple Support directly.
Hope this helps!
Have a great day.
iPhone 12 Pro Max camera freezes
