Kevinchapa96 Author

Level 1

4 points

My phone is frozen

My phone is frozen that is why i could not answer the call

Posted on Jul 29, 2021 1:25 PM

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Top-ranking reply

Level 8

39,549 points

Posted on Jul 29, 2021 1:57 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that does not help your phone might need service:

Contact Apple for support and service - Apple Support

Good luck!

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1 reply

Top-ranking reply

Level 8

39,549 points

Jul 29, 2021 1:57 PM in response to Kevinchapa96

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that does not help your phone might need service:

Contact Apple for support and service - Apple Support

Good luck!

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My phone is frozen

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