Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kevinchapa96 Author

Level 1

4 points

My phone is frozen

My phone is frozen that is why i could not answer the call

Posted on Jul 29, 2021 1:25 PM

Reply

Best reply

Level 8

39,475 points

Posted on Jul 29, 2021 1:57 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that does not help your phone might need service:

Contact Apple for support and service - Apple Support

Good luck!

View in context

Similar questions

1 reply

Best reply

Level 8

39,475 points

Jul 29, 2021 1:57 PM in response to Kevinchapa96

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that does not help your phone might need service:

Contact Apple for support and service - Apple Support

Good luck!

Reply

My phone is frozen

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up