Billing information

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Level 1

5 points

Billing information

Every time i try to update or download any apps it says there is a problem with my billing information and my billing information has been the same ever since i got my phone. This has been going on for months. I cant download or update anything.

Posted on Jul 29, 2021 3:38 PM

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Answer 1

Top-ranking reply

Carolyn Samit

Level 10

165,725 points

Jul 29, 2021 3:46 PM in response to TheHonkehMan

Hi,

Best to contact Apple directly > Contact - How to Contact Us - Apple

Volunteers (not Apple employees) reply to discussions. We can’t assist directly with a billing issue. Only Apple.

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Billing information

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