Phone won’t charge unless dead...

Question

Phone won’t charge unless dead...

Hi, my iPhone is not charging unless it’s battery is fully discharged..!! that’s too, it continues charging only when locked, if I unlock, it will stop charging..!!

I tried connecting to MacBook USB, Wall Charger etc., but, nothing work unless battery is completely discharged.... any suggestions, what might be problem.

I did take it to near by apple authorised service center and he says, mother board is faulty... - which I couldn’t understand ‘HOW’..

any suggestions are greatly appreciated..!!!

iPhone 7 Plus, iOS 14

Posted on Jul 30, 2021 11:01 AM

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Answer 1

LD150

Level 10

100,221 points

Jul 31, 2021 6:45 AM in response to LD150

Repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

Battery Repair

iPhone Battery & Power Repair

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Answer 2

LD150

Level 10

100,221 points

Jul 31, 2021 6:44 AM in response to hemanth_iphone

You could arrange a repair but the out-of-warranty replacement fee for an iPhone 7 Plus, if it is more than battery, is almost as much as a new iPhone SE

Maybe time to call it a day and get a new phone.

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Answer 3

LD150

Level 10

100,221 points

Jul 30, 2021 1:01 PM in response to hemanth_iphone

The phone certainly needs hardware repair. Anything other than a new battery is hardly value for money on an older phone.

HOW? Stuff breaks.

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Answer 4

Jul 31, 2021 6:15 AM in response to LD150

Thanks LD150; I took it to Apple service center and they are not sure, whether nee battery would fix it..

that’s the problem 😒

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Phone won’t charge unless dead...

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