My Apple One does not show up on my wife’s iPhone

How can I allow my wife to use Apple One Family plan?

Windows, Windows 10

Posted on Jul 30, 2021 7:35 PM

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Question marked as Top-ranking reply

Posted on Jul 31, 2021 12:34 PM

I am sure that you have confirmed that the Apple One subscription is a Family Plan and not an Individual Plan.

I am also assuming that you are the organizer of the Family. Let’s check something else.

Open Settings ➔ Apple ID (Your Name at Top) ➔ Family Sharing ➔ Purchase Sharing (Under Shared With Your Family): Ensure that Share Purchase with Family is set to ON.


Axel F.

7 replies
Question marked as Top-ranking reply

Jul 31, 2021 12:34 PM in response to DLMcLeod9

I am sure that you have confirmed that the Apple One subscription is a Family Plan and not an Individual Plan.

I am also assuming that you are the organizer of the Family. Let’s check something else.

Open Settings ➔ Apple ID (Your Name at Top) ➔ Family Sharing ➔ Purchase Sharing (Under Shared With Your Family): Ensure that Share Purchase with Family is set to ON.


Axel F.

Jul 31, 2021 10:09 AM in response to DLMcLeod9

The title of your initial post states that the Apple One Family Plan does not show up on your wife’s device. From your last response it appears that it doesn’t show under subscriptions under your Apple ID as well.

Double check on both iPhones-

Open Settings ➔ Apple ID (Your Name at Top) ➔ Subscriptions: Check to see whether Apple One exists under ACTIVE. Click on it and ensure that it is the Family Plan and not the Individual Plan.

Another Place to check on both iPhones-

Open Settings ➔ Apple ID (Your Name at Top) Family Sharing: Ensure that all the subscriptions appear under SHARED WITH YOUR FAMILY.


Axel F.

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My Apple One does not show up on my wife’s iPhone

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