Failed and dropped calls onI Iphone12 mini

I just purchased an iPhone 12 mini- I often get called failed and my calls will drop while I am in a conversation. “ Can you hear me know” is a common refrain - why hasn’t this been fixed? It is August 2021 and we are still complaining!!!

Posted on Jul 31, 2021 11:00 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2021 9:49 AM

Hi Betlav,


We understand you've been experiencing some dropped calls. Does this seem to happen in certain locations? We recommend following the steps in this article to try and resolve this issue: If you can't make or receive calls on your iPhone.


You may need to update your software if it's outdated. Be sure to create a backup before updating your iPhone. These articles will help:


How to back up your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch


If it continues after those steps, contact your wireless carrier to look into this further.


Cheers!

1 reply
Question marked as Top-ranking reply

Aug 1, 2021 9:49 AM in response to Betlav

Hi Betlav,


We understand you've been experiencing some dropped calls. Does this seem to happen in certain locations? We recommend following the steps in this article to try and resolve this issue: If you can't make or receive calls on your iPhone.


You may need to update your software if it's outdated. Be sure to create a backup before updating your iPhone. These articles will help:


How to back up your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch


If it continues after those steps, contact your wireless carrier to look into this further.


Cheers!

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Failed and dropped calls onI Iphone12 mini

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