iPhone Disabled with message: “Connect with iTunes” not working

iPhone message “Connect with iTunes”

iPhone 6; removed from iCloud

When connected with the mac (catalina) it does not appear in music.

Appears in the finder but says “Software: searching…” and its stuck there.

Don’t have iTunes (not available under catalina)

Also tried in iTunes for Windows and it does not appear.


Please help!

Posted on Jul 31, 2021 2:57 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2021 5:47 PM

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

And follow the instructions to the letter.

7 replies

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iPhone Disabled with message: “Connect with iTunes” not working

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