Support My Order iPhone 12 Pro Max

I factory reset my phone and it won't let me sign in


[Re-Titled by Moderator]

Posted on Jul 31, 2021 8:54 PM

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1 reply

Aug 1, 2021 3:33 AM in response to angell241

You don't actually say why it won't let you sign in which would be a huge step towards actually finding a solution. Error messages (exact wording)?


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169




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