Windows 10 computer itunes no longer sync iphone

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Windows 10 computer itunes no longer sync iphone

My 2nd gen iPhone SE will no longer sync with iTunes on my Windows 10 computer. It says it needs to update, looks like it might be, but never finishes or progresses. The last time I tried I got an error that one solution for was to keep the phone unlocked while syncing, but that didn't help. Also, I can see the phone is plugged into iTunes, but when you go to File Sync it isn't an option, you can see it in gray, but not select it.

iPhone SE, iOS 14

Posted on Jul 31, 2021 8:32 PM

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Answer 1

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kamote0628

Community Specialist

Aug 1, 2021 2:37 PM in response to okaugust

Hi okaugust, We appreciate you reaching out to us. We understand that you are experiencing issues syncing your iPhone SE to your Windows computer because it is not up to date. We recommend that you secure a backup and update the device.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Take care!

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Answer 2

okaugust Author

Level 1

8 points

Aug 1, 2021 8:50 PM in response to kamote0628

Thank you! I just moved to another state and am staying in a place temporarily, and didn't realize that while my updates are set to automatically run, it wasn't because it was not connecting to wifi like usual.

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Windows 10 computer itunes no longer sync iphone

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