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The crash problem of Safari in macOS Big Sur

In macOS Big Sur, this application (DataBoost) will appear in the dock bar when Safari crashes. But I haven’t installed this app, and it appears in my application folder somehow. When I delete the app each time, it will reappear in the dock bar and application folder the next time Safari crashes. I don’t know how to do with it. How to solve this problem??

MacBook Pro 16″, macOS 11.5

Posted on Aug 1, 2021 3:49 AM

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Question marked as Best reply

Posted on Aug 1, 2021 4:16 AM

   1. Remove adware/malware if installed on your Mac..

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.


       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


      If this doesn’t help, download EtreCheck. https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

2 replies
Question marked as Best reply

Aug 1, 2021 4:16 AM in response to manatschal

   1. Remove adware/malware if installed on your Mac..

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.


       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


      If this doesn’t help, download EtreCheck. https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

The crash problem of Safari in macOS Big Sur

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