You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I cannot access the HBO MAX programs on the TV

When I enter the HBO MAX app from Apple TV, it never displays the menu or gives me access to the content.

Posted on Aug 1, 2021 8:10 AM

Top-ranking reply

Community+ 2024

Level 10

143,088 points

Posted on Aug 1, 2021 8:27 AM

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

View in context

Similar questions