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I can't use my printer because it keeps popping up "fax.backend" will damage your computer, how do I fix it

I need help installing my printer. "fax.backend" keeps popping up and it won't let me install my printer

iMac 21.5″, macOS 11.4

Posted on Aug 1, 2021 11:38 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2021 8:29 AM

BusterBooBoy2014 wrote:

I need help installing my printer. "fax.backend" keeps popping up and it won't let me install my printer


Update your printer software—


HP's security certificate has expired.

* If your HP printer doesn't work and you see a warning that HP software '...will damage your computer'


Apple Support: https://support.apple.com/en-us/HT211921


Official Apple HT Published Date: November 06, 2020 HP: https://support.hp.com/us-en/document/c06960563



or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US


If you have continued issue:

Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900



you can also try reset print system if necessary:


If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343


2 replies
Question marked as Top-ranking reply

Aug 2, 2021 8:29 AM in response to BusterBooBoy2014

BusterBooBoy2014 wrote:

I need help installing my printer. "fax.backend" keeps popping up and it won't let me install my printer


Update your printer software—


HP's security certificate has expired.

* If your HP printer doesn't work and you see a warning that HP software '...will damage your computer'


Apple Support: https://support.apple.com/en-us/HT211921


Official Apple HT Published Date: November 06, 2020 HP: https://support.hp.com/us-en/document/c06960563



or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US


If you have continued issue:

Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900



you can also try reset print system if necessary:


If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343


I can't use my printer because it keeps popping up "fax.backend" will damage your computer, how do I fix it

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