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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When I am trying to download a movie I bought on Apple TV to my MacBook Pro, it doesn't work. With my iPhone it works. I have enough space to download with the Macbook so I don't understand, please help me.
MacBook Pro (2020 and later)
Hi Diego888,
Thank you for participating in the Apple Support Communities. You mentioned that you have enough space to download the movie on your MacBook. Do you have enough space to play it? Playing the movie also takes storage as this needs to open an app to run. If you are tight on storage space, try creating as much as you can before playing. If you are receiving a specific error pointing to a different issue, resolve that issue first. Also, be sure to keep your devices updated. If you can't watch or stream movies and TV shows in the Apple TV app, check out all the steps in this link.
Have a great day.
Hi Diego888,
Thank you for participating in the Apple Support Communities. You mentioned that you have enough space to download the movie on your MacBook. Do you have enough space to play it? Playing the movie also takes storage as this needs to open an app to run. If you are tight on storage space, try creating as much as you can before playing. If you are receiving a specific error pointing to a different issue, resolve that issue first. Also, be sure to keep your devices updated. If you can't watch or stream movies and TV shows in the Apple TV app, check out all the steps in this link.
Have a great day.
Hi Leanne, thanks for your support, I updated the system and now it worked to download and play the movie.
thanks!
have a great day,
Diego
troubles download movie
