I set up Apple Music through Verizon. Can I play through Alexa or can I only play on apple devices. I tried linking them which appeared successful in my iPhone but Alexa won’t recognize the connection

I set up Apple Music through Verizon. Can I play through Alexa or can I only play on apple devices. I tried linking them which appeared successful in my iPhone but Alexa won’t recognize the connection

iPhone 7, iOS 14

Posted on Aug 1, 2021 1:20 PM

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1 reply

Aug 2, 2021 11:29 AM in response to Watchbear

Hiya Watchbear,


Thank you for using Apple Support Communities. You’re having an issue between Apple Music and Alexa, but we can help! 


If you try to use Apple Music on your iPhone with just Siri, do you run into the same issue? If you’re not sure, please check that out for us.


It looks like you’ve reviewed this article, however, we would like you to check it out one more time. This is just to ensure that all the needed settings are enabled: 

Play Apple Music with Alexa - Apple Support


If the issue persists, you can reach out to Amazon here: 

Amazon.com Help: Alexa Feature Help


Cheers!

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I set up Apple Music through Verizon. Can I play through Alexa or can I only play on apple devices. I tried linking them which appeared successful in my iPhone but Alexa won’t recognize the connection

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