I have removed an old back account from my apple pay, but when I go to transfer money received on apple pay, it still tries to bring up the old bank card. It also won't allow me to choose my current, valid bank card, but when I click add another card, it says "you have already added this card". It's frustrating because it's stuck in a loop.
iPhone 11
Hey disheveledblonde,
It appears that you're still seeing your old bank account when trying to transfer money with Apple Cash or Apple Pay on your iPhone 11. First, you'll want to make sure that your current bank or debit card is eligible to transfer money Apple Cash with. You can learn more about that here: Transfer money in Apple Cash to your bank account or Visa debit card
As for your old bank account not removing, you could see if restarting your iPhone 11 may help: Restart your iPhone It can seem like a simple step, but it can sometimes help resolve issues. Another step you can also try is to make sure your iPhone is fully updated: Update your iPhone, iPad, or iPod touch If there is an available update, you'll want to make sure that you back up your iPhone first: How to back up your iPhone, iPad, and iPod touch
Take care!
Thank you. I actually have restarted my iphone and as for the new card, it has been used in apple pay for over a year and the old bank account has been closed for a year. It is only when I go to transfer funds that my old bank account shows up. I think I will remove all bank accounts and cards and turn offf apple pay so that I can start all over.
disheveledblonde,
Thank you for those details. If you still notice an issue when trying to set up Apple Pay again, you can contact Apple Support for further assistance here: Contact Apple Support
Best wishes.
how to remove bank from apple pay?
