macOS This message has no content

Hi folks,


The Mail app on my MacBook Pro (M1) frequently displays the above message and I cannot view the email message text - however, I can view the details using my iPhone.


Is there a workaround for this problem?

MacBook Pro 13″, macOS 11.5

Posted on Aug 1, 2021 7:50 PM

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3 replies

Aug 2, 2021 2:02 PM in response to hogscape

Hi hogscape,


Thanks for using Apple Support Communities. We see that content doesn't load for some emails in Mail on your MacBook Pro. We're happy to help.


If you haven't already, make sure that your Mac has the latest software.

Update macOS on Mac


If the issue persists, close the Mail app and test the issue again.

Quit apps on Mac


Let us know the results. Does this issue occur when connected to a different Wi-Fi network? Does the issue occur with multiple email accounts? Please include additional error messages and any other troubleshooting steps that you may have tried.


Have a great day!

Aug 3, 2021 12:53 AM in response to JovonaP.

Hi Jovana,


Thanks so much for getting back to me so quickly.


  • I'm using Big Sur 11.5
  • I don't see any kind of error message other than the reference to "no content" in the body of the message
  • The problem arrises intermittently and only in the morning (I don't log off from the app or turn off my Mac)
  • I've closed the app and forced quit (a suggestion from online)
  • The Mac is only ever connected to the same Wi-Fi network
  • I do have Google and Outlook accounts linked to my Mail app but the error only appears with my .me.com account
  • I've just noticed that if I delete the message then find it in the Rubbish, the content is readable - odd


Thanks

Mike

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