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Safari is not Playing videos of Weather Channel

Safari is not Playing videos of Weather Channel, help please.

Posted on Aug 1, 2021 7:26 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2021 10:34 PM

Sorry you still have the problem


Thank you for troubleshooting via the articles, and for letting me know,

and for the info. on Mac and OS :)


Your info. may encourage an/ other(s) with more expert knowledge to post a solution for you


Meanwhile ... or if there are no other replies:

There a few things below that you might want to try:


If Safari doesn't open a webpage or isn’t working as expected

https://support.apple.com/en-us/HT204098


If videos on other sites play without trouble, and it is just the weather channel:

Could a subscription be necessary to use the site fully, or view videos on the site ?

or

They may have trouble-shooting tips available for users of their site (eg: suggesting particular browsers).

or

You might want to send feedback to the Weather Channel, or request support:

It is possible their webpage isn't optimised for the latest Mac OS or Safari.

https://support.weather.com/s/article/Where-can-I-submit-feedback-or-request-supporthttps://www.apple.com/feedback/


There is a "Get Support" link to Apple at top right on this page:

or

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


You might want to send feedback to Safari's developers:

There's a webpage for sending feedback:

(Scroll down to Safari)

https://www.apple.com/feedback/


All the best :)

6 replies
Question marked as Top-ranking reply

Aug 2, 2021 10:34 PM in response to Rod@1

Sorry you still have the problem


Thank you for troubleshooting via the articles, and for letting me know,

and for the info. on Mac and OS :)


Your info. may encourage an/ other(s) with more expert knowledge to post a solution for you


Meanwhile ... or if there are no other replies:

There a few things below that you might want to try:


If Safari doesn't open a webpage or isn’t working as expected

https://support.apple.com/en-us/HT204098


If videos on other sites play without trouble, and it is just the weather channel:

Could a subscription be necessary to use the site fully, or view videos on the site ?

or

They may have trouble-shooting tips available for users of their site (eg: suggesting particular browsers).

or

You might want to send feedback to the Weather Channel, or request support:

It is possible their webpage isn't optimised for the latest Mac OS or Safari.

https://support.weather.com/s/article/Where-can-I-submit-feedback-or-request-supporthttps://www.apple.com/feedback/


There is a "Get Support" link to Apple at top right on this page:

or

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


You might want to send feedback to Safari's developers:

There's a webpage for sending feedback:

(Scroll down to Safari)

https://www.apple.com/feedback/


All the best :)

Aug 1, 2021 9:41 PM in response to Rod@1

Hi Rod@1,


Welcome to the Apple Community.


Wondering which device or Mac you are using, and which operating system is installed.


Apple Support have an article online to help you:

If features on a webpage don’t work in Safari on Mac:

https://support.apple.com/en-au/guide/safari/ibrw1032/14.0/mac/11.0

Or

Watch videos in News on Mac

https://support.apple.com/en-au/guide/news/iph77c69eb31/mac


Cheers :)

Aug 3, 2021 12:40 AM in response to brbo

Thank you for your help. I figure it out what went wrong.

I used Google Chrome and did not have the issue.

Later I disabled on Safari-Preferences-Extensions-1.Ads 9.0.2 from AdBlock Pro and voila, no problems watching videos from the Weather Channel.

This link is pertinent and provides the solution of turning off Safari extensions (uncheck or deselect its checkbox). I see that you posted it above. Thanks.

https://support.apple.com/en-us/HT204098

Safari is not Playing videos of Weather Channel

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