Why is my phone sending black pics

Why is my iPhone 11 Pro Max sending black pictures? The pictures appear in my end but are black to receiver. This happens while on wifi and 5G. It’s been Apple users. It’s random. Sometimes it will be fine. Occasionally a pic appears to be black but appears after a few seconds. It also happens when trying to post pictures on fb. But I can send the pics in messanger. Please help.

iPhone 11 Pro Max, iOS 14

Posted on Aug 2, 2021 9:33 AM

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5 replies

Aug 3, 2021 8:58 AM in response to Mimsoffour

Hello Mimsoffour,


We understand that pictures are not sending properly through Messages on both Wi-Fi and cellular. When you try to send pictures, do you initiate the message through the Messages app or through the Photos app and the sharing menu? Does this happen only with one of those methods? We understand it's intermittent, but see if there is any difference.


Thanks!

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Why is my phone sending black pics

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