Why is my iPhone 11 Pro Max sending black pictures? The pictures appear in my end but are black to receiver. This happens while on wifi and 5G. It’s been Apple users. It’s random. Sometimes it will be fine. Occasionally a pic appears to be black but appears after a few seconds. It also happens when trying to post pictures on fb. But I can send the pics in messanger. Please help.
iPhone 11 Pro Max, iOS 14
Thanks for those details Mimsoffour,
As this is involving multiple sources, methods, and individuals, we would recommend that you Contact Apple Support to troubleshoot with them directly.
Thanks for using Apple Support Communities!
Understood Mimsoffour,
Also, are the texts in question being sent through SMS/MMS or iMessage? They'd show with a green or blue bubble, respectively. We just want to narrow down if this is related to a network connection or more widespread.
Additionally, is only one contact impacted or are multiple users?
Cheers!
The pics are being sent through iMessage to multiple people but not through group texts. I have not tried a group text. It also happens if I’m trying to upload to FB occasionally but I can send pics through FB messenger. This is also happening the pic is black but a second later the pic will show up
Hello Mimsoffour,
We understand that pictures are not sending properly through Messages on both Wi-Fi and cellular. When you try to send pictures, do you initiate the message through the Messages app or through the Photos app and the sharing menu? Does this happen only with one of those methods? We understand it's intermittent, but see if there is any difference.
Thanks!
It happens either way. I’ve sent text messages through the photos app and they the messages app. Both are black intermittently. Thank you!
the pic shows on my end but not on the receiving end.
Why is my phone sending black pics
