I tried to activate a purhase (map from navigation app) but it ask for a password/apple id , belonging to an email adress I had when I opened the account a year ago, but which does not exist anymore. The service provider said I need to talk to apple. Pls help. What can be done?
iPhone 12
If you downloaded the purchase using a different Apple ID, you need to delete the purchase(s), restart your device, and then download it again using your current Apple ID. If you are using the Apple ID with a changed email address, contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
How to activate a purhase when your apple id/email has changed?
