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Level 1

8 points

Advise with error "...this is a serial number for a product that has been replaced."

I'm getting such message when I search for the S/N of AirPods Pro: "...this is a serial number for a product that has been replaced."

What is it about and what can I do?

Posted on Aug 2, 2021 7:48 PM

Best reply

Level 9

77,551 points

Posted on Aug 2, 2021 7:50 PM

That typically indicates lost, stolen, or warranty replacement where the owner did not return the device.

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